Mela Whole Foods Mobile Grocery ("we," "us," or "our") is committed to protecting the privacy and security of our community members, donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information We Collect
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when signing up for newsletters, volunteering, donating, or contacting us.
- Donation Information: Payment details and donation history, processed securely via third-party payment processors.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent.
How We Use Your Information
- To communicate with you about our programs, events, and opportunities.
- To process donations and provide receipts.
- To improve our website, services, and outreach.
- To comply with legal obligations and protect our organization.
Information Sharing & Disclosure
- We do not sell, trade, or rent your personal information to third parties.
- We may share information with trusted service providers (e.g., payment processors, email platforms) who assist us in operating our organization, provided they agree to keep your information confidential.
- We may disclose information if required by law or to protect our rights and safety.
Data Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Choices
- You may opt out of receiving communications from us at any time by using the unsubscribe link in our emails or contacting us directly.
- You may request access to, correction of, or deletion of your personal information by contacting us.
Children's Privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@melawholefoodsva.com
Address: 9221 Forest Hill Ave Suite 1 PMB 1021, Richmond, VA 23235
Back to Mela Whole Foods home page